PERSONAL DATA

Our company takes the privacy of users-customers of its website seriously. For this reason, we strictly follow the following privacy policy, which ensures the high level of the products and services offered and strictly complies with the current legislative framework. With this Data Protection Policy statement, we want to inform you about how our company protects the privacy of your communications and collects, processes, uses, and stores your personal data through our website, as well as your choices and rights regarding the collection and processing of your personal data. By visiting our website, you acknowledge and accept the data protection policy that follows. This Data Protection Policy is valid only for the website www.climasolution.gr. Users should be aware that our website may contain links to other websites, but our company is not responsible for the data protection practices and terms or the content of these websites.

1. Definitions: The following definitions apply for the purposes of this document:

1.1. 'Cookie' - a short text code sent for storage by the company's web server to the user's computer on each entry into the website, with the purpose of selectively recording the user's browsing history within the website. It is necessary as a mechanism for the technical execution and optimization of our services.

1.2. 'Recipient' - any natural or legal person, public authority, service, or other entity to which personal data is disclosed, whether a third party or not.

1.3. 'GDPR' - Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons concerning the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

1.4. 'Processing' - any operation or set of operations performed with or without the aid of automated methods and applied to personal data, such as collection, recording, organization, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction (locking), erasure, or destruction.

1.5. 'Company' - The company maintained under the name 'A. CHARITOPOULOS I. ILIADIS O.E.,' headquartered at Dramas & Xanthippis 110, Athens - Kolonos.

1.6. 'Website' - the website accessible through the domain name www.climasolution.gr, including all of its pages.

1.7. 'Personal Data' - any information related to an internet user of the website www.climasolution.gr.

1.8. 'Consent' - any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

1.9. 'User' - the internet user-customer of the website www.climasolution.gr, to whom the data refers, and whose identity is known or can be indirectly or directly verified.

2. Subject

2.1. Through this Policy, the terms and conditions maintained by our company for the protection of the privacy of the users of the website are defined. This policy includes the rules based on which we collect and process your personal data, ensuring the confidentiality of this information.

2.2. Our company reserves the right to modify and readjust this policy whenever deemed necessary, and any changes come into effect upon their public display on the website.

2.3. In the event that any of these terms is deemed invalid, illegal, or abusive for any reason, the remaining terms will remain valid and effective to the extent that they do not conflict with the intent expressed in this policy.

3. Processing Principles

We fully respect your fundamental rights and prioritize the protection of your privacy in our company. In this context, during the processing of your personal data, we adhere to the following fundamental principles:

• We submit your personal data to lawful and fair processing, maintaining complete transparency regarding how we manage your personal data.
• We collect and process your data only for specific, explicit, and lawful purposes, as stated in this policy, and we do not subject it to further processing incompatible with these purposes.
• We process your personal data only to the extent that is adequate and relevant to the above processing purposes, simultaneously limiting the relevant processing to the necessary measure.
• We make reasonable efforts, with your assistance, to ensure that your processed data is accurate and, when necessary, updated concerning the purposes of processing, taking all reasonable measures for immediate deletion or correction in case of inaccuracy.
• We retain your personal data in a form that allows your identification only for the period required for the above processing purposes.
• We process your personal data in a way that ensures its security through the use of appropriate technical or organizational measures.
• We do not intend to process your personal data for purposes other than those for which they were collected.
• We inform you that there is no obligation on your part to provide your personal data, and there are no potential consequences for not providing them. However, if not registered, you cannot use our services by ordering our products.
• Furthermore, we notify you that we do not disclose or transmit your personal data to third parties without your consent, unless permitted by law or by our agreement. We do not transfer your personal data to a third country or international organization for which there is no adequacy decision by the European Commission according to the GDPR.
• In general, we comply with existing legislation and fulfill all our obligations arising from it, as the legally responsible processor of your personal data.

4. Types of Data

Upon (a) entering and using the Website and (b) acquiring products, users of the Website provide our company with the following types of their personal data: a. Upon entering and using the Website: Internet Protocol (IP) address, navigation data within the Website, product preference information. Upon acquiring products: Applicant's application details for product provision (full name, email, address, phone). Content details of the selected product. Choice of shipping/payment method. Payment execution information. Other content generated by users. In case any user contacts us via email or other means, we will collect their personal data related to such communications, under the terms and conditions of this policy, to respond to relevant requirements and requests and to improve our services and product provision. Our company neither collects nor accesses personal data of its users/customers related to online payment of services, such as credit card numbers and codes. Furthermore, our company does not collect or access sensitive personal data of its users/customers in any way. If any user posts sensitive data on our Website, such data will be removed as soon as we become aware of it.

5. Purposes and Legal Basis of Processing

5.1. Your personal data, necessary for navigating and using our Website according to Article 6 § 1 (b) of the GDPR, are collected and processed by our company for the following purposes: Technical capability for the seamless operation of our Website. User-friendly and easy operation of our Website. Improvement of your online experience while navigating and using our Website. Recording consumer habits through the use of anonymous statistical data.

6. Consent

6.1. Our company may process personal data only with the legal consent of the users of the Website for the following purposes: For commercial communication, promotion, and advertising of our products via email, internet, fax, social media, and/or any other suitable communication channels, including but not limited to SMS, phone, and mail. For research and/or analysis to better understand the needs, preferences, interests, experiences, and/or habits of users as consumers. For the operation and management of any reward programs that may exist through the Website.

6.2. You freely provide your consent for the processing of your personal data for the above purposes through an electronic statement in a clearly distinguishable, understandable, and easily accessible form, separate from other matters.

6.3. In this context, by filling in the relevant field online, you explicitly declare that you wish and provide your consent for the above purposes according to the terms and conditions of this policy. You provide the above consent in the following ways: During the completion of the relevant product order form. During the drafting of contracts through our Website.

6.4. You have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the legality of the processing based on the consent before its withdrawal. You can withdraw your consent by making a relevant statement that you wish to withdraw your consent, which will be sent to the email: info@climasolution.gr.