RETURNS

To ensure the quality of transactions between our business and customers, a product check is conducted before shipping the order. This includes a visual inspection for any damages or shortages in the packaging contents. Additionally, products are appropriately packaged based on their characteristics and sensitivities, ensuring they reach you untouched. In case of evident damage to the package upon delivery, the buyer must inform us before accepting the package to have the right to a refund or the shipment of a new package. We do not recognize any damage or loss of items if the buyer has accepted the delivery.